Honeycomb Wax Co Gift Card
Hassle Free Returns & Exchanges
- Free Shipping: 3-5 day delivery
- 2 Day Air: 2 business day delivery, by 3:00 p.m. for business, 3:00 to 7:00 p.m. residential
- Next Day: 1 business day, by end of day or evening, depending on location
Free Shipping applies ONLY for the US continental territory. It doesn’t include Alaska, Hawaii, Puerto Rico or any US island. Free shipping will generally take longer than standard shipping. There may be delays with the carrier. HoneyComb Wax Co. will not be responsible for these delays.
TRACKING YOUR ORDER
HoneyComb Wax Co. will update your tracking number via email, all orders come with a verified tracking number and link. Tracking may take up to 24 hours to update. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. HoneyComb Wax Co. does not control the courier trucks, so once it leaves our facility you will need to contact them for any issues. If you are still having issues email us and we will do our best to find your package.
|DHL Express||Varies by country.|
SHIPPING TERMS & CONDITIONS
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. Any mailing address mistakes on your part are not the responsibility of HoneyComb Wax Co.
Any orders with Fraud alerts will not be shipped until all details and information are verified. No exceptions. We have a fraud prevention system to protect every party.
- Returns accepted for 30 days! 1 year warranty! Return shipping covered by buyer if no defects or issues have occurred within the 30 day period. After the 30 days, the buyer will pay return shipping and seller will pay shipping to replace the product if issues arise.
- All returned merchandise is subject to a 20% restocking fee.
- We do not accept returns on opened, used products, empty containers/pots, special or customized orders.
- Used warmers are not exchangeable unless for manufacturing defects for a period of one (1) year.
- Warmers MUST be new, unopened, in their original packaging and in perfect conditions for resale.
- Please allow up to 30 days for us to receive your return and process your request. Shipping and handling fees are not refundable. You are responsible for shipping, insurance and handling charges for all returns including defective or damaged items.
- No returns on all sales items. All sales are final!