Frequently Asked Questions

 

 

 

Where are you located?

We are located in Arizona. If you are in a different country other than the USA, stay tuned. We are looking for ambassadors in different countries to ship large quantities to and do our order shipping. Doing it this way will help alleviate the cost of shipping to customers outside of the USA. Keeping costs down for the professional is very important to us, and we strive to bring top quality products and affordable pricing.

Does your wax come in beads or cans?

Our hard wax comes in honeycomb shapes. We love how cute our pucks are and know you will too.

What are the ingredients of the Hard Wax?

Colophony Rosin, Microcrystalline Wax, Cera Alba(beeswax)

What makes your wax different from other brands?

There are many factors that set us apart from different brands. 1. Our wax is handmade in extremely small batch sizes. Doing this ensure quality. Every batch is not only quality tested. It is tested for performance. A small amount of each batch is melted and applied to make sure every honeycomb hard wax puck we sell is identical. 2. Our hard wax is 100% made in the USA and is sustainably sourced by other small business owners. 3. Our wax was sent to dozens of estheticians before hitting the market. They have all said Smooth Nectar Hard wax applied smoother, and is more pliable and gentle to the skin than most. Try it for yourself by purchasing our sample kit.

Is your wax FDA approved?

In the cosmetic industry this is a marketing gimmick that companies use to make you think their products are better. There isn’t an “approval” of cosmetic products. There is a registry that manufacturers can opt in to using, but as far “sending something in and FDA says O yes this is a good product” it just doesn’t exist. Our wax is 100% compliant to FDA standards and our ingredients are 100% compliant to FDA standards. Some of the skin care lines cross over to “OTC drugs” and they can get FDA approval because if the classification they fall under. Waxing does not fall under a drug because we don’t make any claim to changing the structure of the skin.

Is Smooth Nectar Hard Wax good for sensitive skin?

Absolutely! Our hard wax is gentle and glides smoothly. However some people do have reactions to rosin and beeswax products. If your client has a reaction to one wax with rosin and/or beeswax. They most likely will have a reaction to all rosin and/or beeswax products.

What temperature should Smooth Necatar wax be heated to for best application?

We wanted a wax that could handle higher temperature, but still have a low melting point. Therefore you can heat your wax at 100C and cool it down for those “busy” days. Or you can take your time melting the wax at a even 74C. After wax is melted the wax applies best at 65C. This can be accomplished by twirling your stick or cooling down your pot. You’re the expert and it’s YOUR choice. The wax won’t degrade at high temperatures for a short period of time, BUT it will burn your client so always check on your wrist for safety.

What application method is best for Smooth Nectar hard wax?

Smooth Nectar Hard Wax is different in the fact that the application is based on how you want to use it. The setting time is factored off the thickness of applied area. Thin strips must be pulled immediately after laying. Thicker strips can sit up to 3 minutes, but can be pulled off after 30 seconds. To determine how thick you want your wax you can look at hair type, body area, and density of hair. 

Is the Smooth Nectar hard wax good for coarse hair or fine hair?

Both! Coarser hair should be applied thicker and with more pressure, but should come out smoothly. Fine hairs will want a “film” applied and pulled immediately after application.

Will Smooth Nectar hard wax remove even short hair?

Yes and No… There is a growth factor involved here. Baby peach fuzz that is ready to be removed will come out, but if the hair isn’t in the right growth phase it won’t come out.

Does it spread good enough to make large strips?

Absolutely! Your technique and experience is a huge factor in this. You’ll want a thicker consistency for larger area to avoid the wax from breaking, but if enough wax is on your stick you can apply a thick layer and pull slowly for larger body parts like legs and arms.

Does it have flexibility and not crack?

The rosin we chose for our Smooth Nectar is extremely flexible by itself and we added an extra oomph by using microcrystalline wax. During Our own testing phase we played with a ball of wax for 15 minutes before it became too brittle to play with.

Warranty Information

Products that are liquidated or discounted more than 30% does not qualify for a warranty. 

Limited 6 month Warranty

HoneyComb Wax Company LLC warrants that the Honey Pots will be free from Manufacturer defects for a period of 6 months.

If the product proves defective during the warranty period, HoneyComb Wax Company LLC, at its option, will: (1) repair the product by means of telephone support, or client ships item back at their cost, and HoneyComb Wax Co. Ships product back to client at company cost, (2) replace the product with a comparable product which may be new or refurbished.

 

Claims will be handled according to the current HoneyComb Wax Company LLC procedure. These warranties shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. HoneyComb Wax Company shall not be obligated under these warranties: a) to repair damage, malfunction, or degradation of performance resulting from improper use. b) to repair an item that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or degrades performance or reliability, c) to repair damage, malfunction, or degradation of performance resulting from failure to properly prepare and transport the product.

 

THE ABOVE WARRANTIES ARE GIVEN BY HONEYCOMB WAX COMPANY LLC  WITH RESPECT TO THIS PRODUCT AND ITS RELATED ITEMS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. HONEYCOMB WAX COMPANY LLC AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. HONEYCOMB WAX COMPANY LLC RESPONSIBILITY TO REPAIR OR REPLACE FOR DEFECTIVE PRODUCTS AND RELATED ITEMS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES. Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state, province, or country. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HONEYCOMB WAX COMPANY AND ITS VENDORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND IRRESPECTIVE OF WHETHER HONEYCOMB WAX COMPANY LLC. OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

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If there’s a current discount for the item, it can be found on the product detail page when you sign up. HoneyComb Wax Company may change this discount amount at any time. If an item has already shipped before the discount changes, you receive the old discount on that order. The new discount, if any, will apply to future orders.

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Note:

  • The item price and any applicable discount for your order is calculated before your reminder email. The price of the item may decrease or increase between deliveries, but will never be higher than the price shown in your reminder email.
  • Some items may be subject to quantity limits, but don’t worry. Products made in house will be manufactured for your order.
Can I use any wax with a Honey Pot Wax Warmer?

Our professional wax warmers are versatile and not brand specific. Follow your suppliers heating guide to determine the best way to heat up your wax.