HONEYCOMB CUSTOMER JOURNEY

We were thinking to ourselves, why can't we just literally talk to everyone on our website? But then we realized that we can kind of write whatever we want here... so, here we go!

As a company established by an esthetician who struggled with nearly every aspect of actually being an esthetician after school, our entire mission is rooted in the success of those we work with. This means YOU.

How does our customer journey help estheticians?

1. We've spent years understanding the ideal journey. We didn't make it up, it just happened. It's become clear that sharing it with everyone we speak with is important.

2. We can take baby steps together. We've called it a journey because it is quite literally, that.

How does a student or licensed professional start the journey?

See below!

STEP 1: LEARN A LITTLE

Everyone has to start somewhere. As someone new to Honeycomb, we would like to start the journey with you by introducing you to our warmers and wax. Once you get them, we'd love if you checked out our How-To; there are some specifics in there that will be very helpful.

STEP 2: LOVE THE WAX & ACCESSORIES

Every single product we have has been sourced and created with quality in mind. As the only USA-based depilatory wax manufacturer (that we know of), there are some key differences about each of our products that you will come to know. One example is that our wax is designed to be as natural as possible but still be the highest performing wax on the market. Another is that every stick we carry is sourced from Birch wood. This means nearly zero breakage (it is wood after all) and a smoother experience all the way around. We could go on for a bit, but check out our Product Guide to learn more!

STEP 3: LOVE THE AFTERCARE

Let's face it, most clients will not perform the after-care you are recommending. You owe it to them and yourself to deliver  high-quality products that exfoliates, moisturize, and help with ingrowns. Check out Hive Tonic and Hive Daily to start. After you love them, get one of our Retail Bundles to try out the rest of our products. These are products that we genuinely stand behind and will gladly have a conversation around. Please reach out if you have any questions or concerns. Learn how to talk to your clients about them, it will drive revenue and make happier clients.

STEP 4: GROW YOUR BRAND

We understand that developing a brand is a very difficult task. We've thought about what drives success for spas and estheticians and truly believe that separating yourself further from your competitors with a line of your own is the evolution of your brand that will continue to drive your success. Let us help you bring your ideas to life through our Private Label program.

STEP 1: LEARN A LITTLE

Every single product we have has been sourced and created with quality in mind. As the only USA-based depilatory wax manufacturer (that we know of), there are some key differences about each of our products that you will come to know. One example is that our wax is designed to be as natural as possible but still be the highest performing wax on the market. Another is that every stick we carry is sourced from Birch wood. This means nearly zero breakage (it is wood after all) and a smoother experience all the way around. We could go on for a bit, but check out our Product Guide to learn more!

STEP 2: LOVE THE WAX & ACCESSORIES

Everyone has to start somewhere. As someone new to Honeycomb, we would like to start the journey with you by introducing you to our warmers and wax. Once you get them, we'd love if you checked out our How-To; there are some specifics in there that will be very helpful.

STEP 3: LOVE THE AFTERCARE

Let's face it, most clients will not perform the after-care you are recommending. You owe it to them and yourself to deliver  high-quality products that exfoliates, moisturize, and help with ingrowns. Check out Hive Tonic and Hive Daily to start. After you love them, get one of our Retail Bundles to try out the rest of our products. These are products that we genuinely stand behind and will gladly have a conversation around. Please reach out if you have any questions or concerns. Learn how to talk to your clients about them, it will drive revenue and make happier clients.

STEP 4: GROW YOUR BRAND

We understand that developing a brand is a very difficult task. We've thought about what drives success for spas and estheticians and truly believe that separating yourself further from your competitors with a line of your own is the evolution of your brand that will continue to drive your success. Let us help you bring your ideas to life through our Private Label program.

Have questions?

Contact us at 602-760-5252 or support@honeycombwaxco.com and we will happily help!