Colophony rosin, Paraffinum Liquidum

• We recommend setting your warmers temperature at 37C for this wax.
• If the soft wax is heated above 40C it will not work correctly! For best results, keep the temp low and always apply a thin barrier on your client's skin.
• Wax Should be applied as thinly as possible.
• The wax needs to be a molasses consistency. Thick, doesn’t fall off the wax stick quickly and doesn’t run off the wax stick. You want it to the ball and slowly droop off the stick.
• Apply to yourself to test temperature. It should not burn or feel hot. It should only feel warm. Twirl your stick to get to the desired application temperature.
• Apply at a 45C degree angle with ample pressure.
• Remove with a depilatory wax strip in the opposite direction you applied.
• Move quickly when applying and removing wax

In-Stock Items:

Orders placed prior to 11:00am MST, Monday through Friday, will ship same-day!

We offer speeds as soon as Next Day delivery with multiple carriers and ship to the US and Canada! They are an ESTIMATE with guaranteed delivery only on Next Day transit.

Free shipping is only currently available for orders over $100 and in the contiguous 48 states, but we have worked hard to provide reasonable rates to all. Please reach out if you have any questions.

Stolen Packages:

Carriers will not reimburse customers (or us) for stolen packages. Please watch your tracking number closely (sometimes in spam) to ensure you can get your package close to it's arrival time. You are able to request that the package is “held for pickup” using the tracking link.

Please click here to see our Full Policy

Warranty:

If your item doesn’t arrive intact or in good condition, please contact us immediately at Support@honeycombwaxco.com 602-760-5252

Lost/Late Shipments:

USPS:

USPS forces us to wait 15 days before filing a claim. As a courtesy, we will process a replacement on day 10.

For a refund, we will be able to process a claim on day 15 and will need your assistance to prove that a package was not delivered.

UPS:

We can create a ticket for you with UPS. They usually respond within 2 days, and we will reach back out to you with the results.

We will make sure you either get your package ASAP or send out a replacement once we get the ok from UPS.

For a refund, we will be able to process a claim after the investigation and will need your assistance to prove that a package was not delivered.