Blog

When a new client walks into your spa, how do you make sure they keep coming back over and over again? Are you the esthetician/spa they tell their friends about? We’ve spent time speaking with thousands of spas to understand what keeps their clients loving them. Converting a first-time customer to a returning customer is one of two main drivers of success in your business. This is b

Best Ways to Get Great New Clients Every small business needs new customers/clients to grow and expand, and make up for the loss of patrons due to moving, death, or competition. This article will help you! First we'll discuss some great ways of getting new paying clients in your door. Then we'll discuss some amazing ways to get the best clients -- the ones that have less chances

HOW TO GROW YOUR SPA BUSINESS IN A DOWN ECONOMY - 10 SIMPLE & EFFECTIVE STRATEGIES: INTRODUCTION Even though it's all over the news, while more people are concerned about the economy and how it might affect their lives and businesses, your business can still GROW, even in a down economy!In this article we will discuss 10 simple and actionable ways that you can do to help take any

I Got a Bad Review!! It's super-disappointing to see a bad review! You know you've done your best with every client during their service, made doubly-sure that they were happy before they left, and you look on Google a day or a week later and discover a bad review!It happens to nearly everyone - bad reviews are a part of the territory sometimes, and as horrific as it can be to see