Oh No! I Got a Bad Review - What To Do Now? (Part 1)
Posted by Diana K. on Jun 9th 2022
I Got a Bad Review!!
It's super-disappointing to see a bad review! You know you've done your best with every client during their service, made doubly-sure that they were happy before they left, and you look on Google a day or a week later and discover a bad review!It happens to nearly everyone - bad reviews are a part of the territory sometimes, and as horrific as it can be to see
3 Best Practices To Boost Your Online Presence AND Why Your Spa Needs a Great Online Presence For the Best Success
Posted by Diana K. on May 9th 2022
Boost Your Online Presence
Nearly everyone is online, which is a far cry from 20 years ago when businesses still had to advertise in the Yellow Pages. Now we're saying, "What are Yellow Pages?"
Do You Need a Large Online Presence?
In today's world, a business that does not have an extensive online presence is less likely to succeed because it gets in front of fewer people than a b
Best Ways to Acquire New Clients (Without Spending a Lot of Money)
Posted by Diana K. on Apr 28th 2022
Why Do I Need New Clients?
For your spa to survive, you need a constant inflow of new clients. If you rely only on your current clients to pay yourself and your bills, you won't last long in business. You need the best ways to regularly acquire new clients, and preferably without spending a lot of money. This is because people move on for one reason or another. Without getting new
Top 8 Ways to Help Your Clients (And Ensure They Come Back)
Posted by Diana K. on Apr 5th 2022
One of the most difficult issues we experience as spa owners is knowing how clients truly felt about their experience with us, and how we can help ensure they want to come back. After all, we do want them to come back, right?
Here are eight ways you can help ensure that your clients keep coming back over and over again for your services:
1. Make Their Experience Inviting ~ The clie