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Tableside Manner Matters: Top 5 Reasons WhyThe Good:Did you ever go to a doctor and have an excellent experience, even though you felt miserable? The office staff and doctor were friendly (but not overkill friendly), you felt like they cared about you and your problem you were there for, and you got the care you needed in a timely manner? How did that make you feel?The Bad:Now - cons

Why Do I Need New Clients? For your spa to survive, you need a constant inflow of new clients. If you rely only on your current clients to pay yourself and your bills, you won't last long in business. You need the best ways to regularly acquire new clients, and preferably without spending a lot of money. This is because people move on for one reason or another. Without getting new

One of the most difficult issues we experience as spa owners is knowing how clients truly felt about their experience with us, and how we can help ensure they want to come back. After all, we do want them to come back, right? Here are eight ways you can help ensure that your clients keep coming back over and over again for your services: 1. Make Their Experience Inviting ~ The clie

How to Drive Additional Revenue For EVERY Client: What if you could take your current clientele and make 30-50% more, without having to drive new business? Getting new clients is always a nice thing. Sometimes, the only option is to work with those you have. We wanted to share how Average Order Value is a metric that you should be watching in your business and actively working to in